Wholesale Ordering Info
We're honoured that you've chosen to offer our products in your shop! Please see below for details about stocking Thread & Maple products:
Kindly note that to open and maintain a wholesale account with us:
- You must have a brick & mortar yarn shop.
- You agree not to sell Thread & Maple products on third party websites (ie Amazon, Etsy, eBay, etc)
If you would like to stock our products in your shop for the holidays, we ask that you please submit your request as soon as possible. We will do our best to get your parcel to you in time, but as we are quite busy during this time, we can't promise our usual 2 week turnaround time.
Prices & Purchasing
Our wholesale prices are 40% off retail, with the exception of our handmade in Canada maple wood accessories, which are discounted at 25% and a selection of our cork accessories, which are 30% off.
Please note that our catalogue prices are listed in Canadian Dollars. Our minimum first wholesale order amount is $1,000 CAD with no minimums thereafter.
We request 50% down-payment upon order confirmation and the remaining 50% by date of order shipping.
Shipping & Delivery
We ship worldwide via Canada Post and UPS. We aim to process and ship wholesale orders within 2 weeks, however times may vary depending on the items/quantities ordered. Many of our items are handmade in small batches, so sometimes we may need a longer lead time. You will know how long before committing to your order :)
Once you submit your order, we review the items in your request and provide you with an estimated shipping date.
Shipping costs depend on order size/weight and vary by country. Canadian customers would expect to pay around $25-$50 CAD; US customers $40-$80 CAD; and international $100-$250 CAD. Once you confirm to proceed, we invoice you for the 50% down-payment and start preparing your order.
When we have your order ready to go, we will send you the outstanding invoice, including exact shipping costs. Once settled, your order is on its way via tracked parcel.
Payment, Taxes & Fees
For North American customers, we accept payment via e-Transfer (within Canada), direct deposit, cheque, and wire transfer. For all customers, we accept major credit cards (3% fee), PayPal(3% fee) and direct deposit in your local currency to our Wise (Transferwise) account.
International shops, kindly be advised that unfortunately some countries hold packages, delay shipment, and can sometimes charge import duties on shipments. Thread and Maple is not responsible for import duties, customs fees or any additional costs that may arise in delivery.
E-mail us at firstname.lastname@example.org should you have any questions or concerns.
- Looking forward to seeing our items in your shop!